Leap-Frogging to Smart Grid Success: Lessons from the Telecommunications Industry

By Bob Lento
President Information Management, Convergys

Having done it the hard way (learning from our own mistakes), we highly recommend the easy way (learning from the mistakes of others). In that regard, the telecommunications industry may be one of the best places to look for best practices in how utilities can use the Smart Grid’s real-time information from millions of devices like smart meters. By mimicking what telecommunications does today to manage peak loads and help with low credit score customers, we can leap past decades of learning experiences. Read more => http://bit.ly/8pzJ95

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